Your personal data will be processed in accordance with the legislative provisions of EU law 2016/679, hereinafter referred to as "GDPR" and the confidentiality obligations set out therein.
Purposes of data processing
Your data will be processed for the following purposes related to the implementation of legislative or contractual obligations:
- the obligations required by law in the field of taxation and accounting;
- after-sales support ;
- Litigation management ;
- customer management ;
- quality management ;
- planning of activities ;
- measuring customer satisfaction ;
- historical customer billing.
The processing of functional data for the fulfilment of these obligations is necessary for the proper management of the seller-customer relationship and their allocation is mandatory to implement the purposes indicated above. The data controller also declares that any failure to provide or incorrect provision of any of the mandatory information may result in the inability of the data controller to ensure the adequacy of the processing itself.
At the end of the indicated processing, the data controller may take cognizance of special categories of personal data such as the log file of the Internet navigation. The processing of personal data for these special categories is carried out in accordance with Article 9 of the GDPR.
Your personal data may also be used, with your consent, for the purposes of market research, statistics and promotional activities relating to the sending of advertising and promotional material.
The provision of data is optional for you in relation to the above purposes, and your refusal to process does not compromise the continuation of the relationship or the adequacy of the processing itself.
Data processing methods
Your personal data may be processed in the following ways:
- transfer of processing operations to third parties ;
- creation of customer, supplier or consumer profiles;
- processing by electronic calculators ;
- manual processing using paper files.
Each processing operation is carried out in accordance with the terms of Articles 6 to 32 of the GDPR and by adopting appropriate security measures.
Reporting of data
Your data will be communicated exclusively to competent and duly designated persons for the execution of the services necessary for the correct management of the relationship, with a guarantee of protection of your data rights.
Your data may be communicated to third parties designated as data processors, in particular :
- shippers, carriers, landlords, post offices, logistics companies;
- consultants and self-employed (also in an associated form);
- banks and credit institutions.
Dissemination of data
Your personal data will not be disclosed in any way, regardless of its nature or origin.
Data retention period
Please note that, in accordance with the principles of lawfulness, purpose limitation and data minimisation, under Article 5 of the GDPR, the retention period of your personal data is established for a period not exceeding the fulfilment of the purposes for which they are collected and processed.
So that you don't miss out on any of the new pieces
or new promotional offers.